Careers at CCC

If you are someone who enjoys building relationships and working as part of a team who lives by “Rule #1” while having the opportunity for personal and professional growth in an environment built on service excellence then you should consider becoming part of the CCC Family!

Our team works very hard to foster a fast-paced, agile environment where our associates work hard and play hard. Since 1984, CCC Technologies has been a family-owned business and is run as such. We are a family that takes care of each other and our customers.

We are always looking for talented, enthusiastic, A+ players to join our team. We understand that the key differentiator that sets us apart from the competition is our Associates. We also understand that in order to attract and retain the best in the business we must make a commitment to provide well rounded benefits and opportunities for personal as well as professional growth.

CCC Technologies, Inc. is an equal opportunity employer.

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance/Short Term Disability

Employee Referral Program

9 Paid Holidays per Year

Day Off for Your Birthday

Day Off for Your Start Date Anniversary

401(K) Program

Monthly and Annual Recognition/Bonus Plan

Current Positions

Below are current positions available at CCC. Applicants should email their resume, salary requirements, and any questions to Human Resources.

Senior Account Executive

Position Type: Full Time

Start Date: Immediate

Salary Range: Base + Commission

Salary/Benefits: Bonuses + Benefits Package including Health, Dental, Vision, and 401K

Required Education: Bachelor’s Degree

Required Experience: 3 Years Minimum

 

Overview

A successful Senior Account Executive with CCC Technologies is future focused but also has a history of proven performance and sales that will bring increased growth to our market presence. Excellent communication and presentation skills are essential as is the ability to generate new leads. Our ideal candidate is enthusiastic, results-driven, confident, and enjoys building relationships in a fast-paced setting.

 

Primary Responsibilities

• Prospect, cold call, and develop new business relationships/client accounts

• Manage monthly appointment activity and sales calls

• Provide consultation to clients regarding the purchase of technology solutions

• Market and leverage our vendor/distribution channel partnerships to ensure best value, pricing, and support for clients

• Work with internal sales and operational groups to ensure customer transactions are processed accurately and efficiently

• Stay current on technology offerings and industry best practices

• Attend solutions training as required

• Maintain a stellar relationship with peers and associates

 

Qualifications

• 2-5 years experience of business technology solutions (infrastructure, hardware, software, applications)

• Must have been in sales in most recent position

• Independent professional with excellent work ethic and integrity

• Special consideration for professionals with prior experience in Fortinet, HP, VMware, Microsoft, Avaya, and Mitel

 

If you are interested in applying for this position please email your resume, salary requirements, and any questions to Human Resources.

Senior IT Systems Engineer

Position Type: Full Time

Start Date: Immediate

Salary Range: Commensurate with Experience

Salary/Benefits: Benefits Package including Health, Dental, Vision, and 401K

Preferred Certification(s):Microsoft Exchange, VMWare, Microsoft Server, MCSE, MCSA, MCITP, CompTIA A+, CompTIA Network +, CompTIA Security +, Cisco CCNA

Required Experience: 5+ years minimum work experience as an IT Systems Engineer and a minimum of 2 years consulting and working with multiple customers in a ticket-based MSP environment.

Overview

In the Senior IT System Engineer role you will be responsible for advanced tier support for implementation, troubleshooting, and ongoing customer support in a ticket-based MSP environment.

Product Knowledge

• Proficient to expert abilities in Window Server & Client Operating Systems in production environments, to date.

• Proficient to expert abilities in MS Exchange, including hosted Exchange, and Office 365

• Proficient to expert abilities in Active Directory, DNS, Security, Network Design, VPN, Thin Clients

• Terminal (Remote) Services, Troubleshooting, Business Class Servers, Workstations, Notebooks, Firewalls, Switches, WAPs, routers, print and imaging devices and solutions, UPS, environmental management, data back-up/restoration.

• Familiar to Proficient in secure remote connectivity solutions, VPN, Private circuits, MPLS, RPC/HTTPS, SSL, web certificates, etc.

• Beginner to Expert in Virtualization VMware, NAS, SAN, Fiber-channel, shared storage, blade chassis utilization.

• Proficient in Managed Services concepts and technology, centralized management and monitoring. Experience with Remote Management and Monitoring (RMM) toolsets a plus (N-able, etc.)

• Disaster recovery planning and solutions

• Proficient in virus, malware, and end-point security technologies

• Proficient in mobile messaging technologies

• Understanding of Cloud Computering, SaaS, and hosted environments/applications

• Familiar with SQL and other database platforms

• Comfortable in client facing sales support capacity (pre-sales/design engineer presenting to clients)

• Desire to work closely in a team environment with peers, coaches, and clients to elevate your business and technical acumen (thought exchange, peer-review, peer training, etc.)

• Ability to exchange constructive criticism with peers, coaches, and clients in a professional manner

• Strong drive to problem solve, including the ability to offer solutions when issues are discovered

• Desire to interact with clients to deliver oustanding, personalized support

Preferred Experience

• Fortinet Unified Threat Management

• SonicWALL Unified Threat Management

• Hewlitt Packard (HP) Server, Switches, and Storage

• VMware

• Hyper-V

The Senior Systems Engineer position primarily focuses on discovery, design, project planning/implementation, and documentation of the following types of projects:

• IT Business Plans and “Road Mapping”

• Server Virtualization and Consolidation Assessments

• Business Continuity Architecture, Planning, and Implementations

• Advanced Troubleshooting and Systems Recovery

• Network and System Infrastruture Design

• Application Upgrades and Deployements

• System Migrations/Relocations

• Best Practice Administration of Complex Environments

If you are interested in applying for this position please email your resume, salary requirements, and any questions to Human Resources.

Unified Communications Engineer

Position Type: Full Time

Start Date: Immediate

Salary Range: Commensurate with Experience

Salary/Benefits: Benefits Package

Preferred Certification(s): Avaya, Mitel, Cisco

Required Experience: 2-5 years work experience in Telephony and Infrastructure. Must have been in Engineering/Operations in most recent position. Special consideration for experience with Avaya and Mitel systems. Minimum of 2 years experience with telecommunications infrastructure. Data experience a plus.

Overview

As a Unified Communications Engineer you will be part of an integrated team of engineers responsible for troubleshooting and resolving issues for customers.

Responsibilities

• Provide customer support within inside Customer Service Team for day-to-day operations and project activities surrounding small, medium, and enterprise customers with Avaya and Mitel systems

• Review and resolve system alarms

• Provide consultation and recommendations to customers about their existing environements

• Educate customers on the value of solutions and applications

• Work with field engineers and operational groups to ensure customer issues are remediated accurately and efficiently

• Keep updated on product and industry knowledge and best practice

• Attend solution training as required

• Respond to customer inquiries in a help desk environment, including but not limited to; scheudling of work and purchasing equipment

• Act as a point of contact and coordinate scope and team required for dispatch including coordination of parts, contractors, etc.

• Provide first-contact customer service for requests to acquire and/or install, maintain, or remove telecommunication and network services.

• Instruct and train team members and customers in operation of equipment.

• Proactively identify potential issues and drive resolution to avoid customer impact and facilitate continuous improvement.

• Communicate professionally and effectively with internal and customer groups.

If you are interested in applying for this position please email your resume, salary requirements, and any questions to Human Resources.

Help Desk Engineer

Position Type: Full Time

Start Date: Immediate

Salary Range: Commensurate with Experience

Salary/Benefits: Benefits Package including Health, Dental, Vision, and 401K

Preferred Certification(s): CompTIA A+, CompTIA Network +, CompTIA Security +, Microsoft Certified Professional, Fortinet NSE 1-3 (4-8 a plus)

Required Experience: 2+ years work in the IT industry. Customer services/help desk experience a must.

Overview

As a growing MSP (Managed Services Provider), CCC Technologies is seeking a driven help desk engineer with a passion for technology and desire to learn, grow, and excel within a team.

Knowledge (not required but a plus)

• Basic abilities in Window Server & Client Operating Systems in production environments, to date.

• Basic understanding of Microsoft Exchange and Active Directory

• Workstation, Notebooks, Thin Clients

• Switches, Wireless Access Points (WAPs), printers, imaging devices

• Basic understanding of Virtualization, VMware, NAS, SAN

• Proficient in IT Managed Services concepts and technology, centralized management and monitoring. Experience with Remote Management and Monitoring (RMM) toolsets a plus but not required.(N-able, etc.)

• Proficient in virus, malware, and end-point security technologies

• Desire to work closely in a team environment with peers, coaches, and clients to elevate your business and technical acumen (thought exchange, peer-review, peer training, etc.)

• Ability to exchange constructive criticism with peers, coaches, and clients in a professional manner

• Strong drive to problem solve, including the ability to offer solutions when issues are discovered

• Desire to interact with clients to deliver oustanding, personalized support

 

Preferred Experience

• Hewlitt Packard (HP) Server, Switches, and Storage

• VMware

• Desktop, Laptop, Thin Client, Notebook, Tablet (MAC a plus!)

If you are interested in applying for this position please email your resume, salary requirements, and any questions to Human Resources.

Senior Account Executive

Senior Account Executive

Position Type: Full Time

Start Date: Immediate

Salary Range: Base + Commission

Salary/Benefits: Bonuses + Benefits Package including Health, Dental, Vision, and 401K

Required Education: Bachelor’s Degree

Required Experience: 3 Years Minimum

 

Overview

A successful Senior Account Executive with CCC Technologies is future focused but also has a history of proven performance and sales that will bring increased growth to our market presence. Excellent communication and presentation skills are essential as is the ability to generate new leads. Our ideal candidate is enthusiastic, results-driven, confident, and enjoys building relationships in a fast-paced setting.

 

Primary Responsibilities

• Prospect, cold call, and develop new business relationships/client accounts

• Manage monthly appointment activity and sales calls

• Provide consultation to clients regarding the purchase of technology solutions

• Market and leverage our vendor/distribution channel partnerships to ensure best value, pricing, and support for clients

• Work with internal sales and operational groups to ensure customer transactions are processed accurately and efficiently

• Stay current on technology offerings and industry best practices

• Attend solutions training as required

• Maintain a stellar relationship with peers and associates

 

Qualifications

• 2-5 years experience of business technology solutions (infrastructure, hardware, software, applications)

• Must have been in sales in most recent position

• Independent professional with excellent work ethic and integrity

• Special consideration for professionals with prior experience in Fortinet, HP, VMware, Microsoft, Avaya, and Mitel

 

If you are interested in applying for this position please email your resume, salary requirements, and any questions to Human Resources.

Senior IT Systems Engineer

Senior IT Systems Engineer

Position Type: Full Time

Start Date: Immediate

Salary Range: Commensurate with Experience

Salary/Benefits: Benefits Package including Health, Dental, Vision, and 401K

Preferred Certification(s):Microsoft Exchange, VMWare, Microsoft Server, MCSE, MCSA, MCITP, CompTIA A+, CompTIA Network +, CompTIA Security +, Cisco CCNA

Required Experience: 5+ years minimum work experience as an IT Systems Engineer and a minimum of 2 years consulting and working with multiple customers in a ticket-based MSP environment.

Overview

In the Senior IT System Engineer role you will be responsible for advanced tier support for implementation, troubleshooting, and ongoing customer support in a ticket-based MSP environment.

Product Knowledge

• Proficient to expert abilities in Window Server & Client Operating Systems in production environments, to date.

• Proficient to expert abilities in MS Exchange, including hosted Exchange, and Office 365

• Proficient to expert abilities in Active Directory, DNS, Security, Network Design, VPN, Thin Clients

• Terminal (Remote) Services, Troubleshooting, Business Class Servers, Workstations, Notebooks, Firewalls, Switches, WAPs, routers, print and imaging devices and solutions, UPS, environmental management, data back-up/restoration.

• Familiar to Proficient in secure remote connectivity solutions, VPN, Private circuits, MPLS, RPC/HTTPS, SSL, web certificates, etc.

• Beginner to Expert in Virtualization VMware, NAS, SAN, Fiber-channel, shared storage, blade chassis utilization.

• Proficient in Managed Services concepts and technology, centralized management and monitoring. Experience with Remote Management and Monitoring (RMM) toolsets a plus (N-able, etc.)

• Disaster recovery planning and solutions

• Proficient in virus, malware, and end-point security technologies

• Proficient in mobile messaging technologies

• Understanding of Cloud Computering, SaaS, and hosted environments/applications

• Familiar with SQL and other database platforms

• Comfortable in client facing sales support capacity (pre-sales/design engineer presenting to clients)

• Desire to work closely in a team environment with peers, coaches, and clients to elevate your business and technical acumen (thought exchange, peer-review, peer training, etc.)

• Ability to exchange constructive criticism with peers, coaches, and clients in a professional manner

• Strong drive to problem solve, including the ability to offer solutions when issues are discovered

• Desire to interact with clients to deliver oustanding, personalized support

Preferred Experience

• Fortinet Unified Threat Management

• SonicWALL Unified Threat Management

• Hewlitt Packard (HP) Server, Switches, and Storage

• VMware

• Hyper-V

The Senior Systems Engineer position primarily focuses on discovery, design, project planning/implementation, and documentation of the following types of projects:

• IT Business Plans and “Road Mapping”

• Server Virtualization and Consolidation Assessments

• Business Continuity Architecture, Planning, and Implementations

• Advanced Troubleshooting and Systems Recovery

• Network and System Infrastruture Design

• Application Upgrades and Deployements

• System Migrations/Relocations

• Best Practice Administration of Complex Environments

If you are interested in applying for this position please email your resume, salary requirements, and any questions to Human Resources.

Unified Communications Engineer

Unified Communications Engineer

Position Type: Full Time

Start Date: Immediate

Salary Range: Commensurate with Experience

Salary/Benefits: Benefits Package

Preferred Certification(s): Avaya, Mitel, Cisco

Required Experience: 2-5 years work experience in Telephony and Infrastructure. Must have been in Engineering/Operations in most recent position. Special consideration for experience with Avaya and Mitel systems. Minimum of 2 years experience with telecommunications infrastructure. Data experience a plus.

Overview

As a Unified Communications Engineer you will be part of an integrated team of engineers responsible for troubleshooting and resolving issues for customers.

Responsibilities

• Provide customer support within inside Customer Service Team for day-to-day operations and project activities surrounding small, medium, and enterprise customers with Avaya and Mitel systems

• Review and resolve system alarms

• Provide consultation and recommendations to customers about their existing environements

• Educate customers on the value of solutions and applications

• Work with field engineers and operational groups to ensure customer issues are remediated accurately and efficiently

• Keep updated on product and industry knowledge and best practice

• Attend solution training as required

• Respond to customer inquiries in a help desk environment, including but not limited to; scheudling of work and purchasing equipment

• Act as a point of contact and coordinate scope and team required for dispatch including coordination of parts, contractors, etc.

• Provide first-contact customer service for requests to acquire and/or install, maintain, or remove telecommunication and network services.

• Instruct and train team members and customers in operation of equipment.

• Proactively identify potential issues and drive resolution to avoid customer impact and facilitate continuous improvement.

• Communicate professionally and effectively with internal and customer groups.

If you are interested in applying for this position please email your resume, salary requirements, and any questions to Human Resources.

Help Desk Engineer

Help Desk Engineer

Position Type: Full Time

Start Date: Immediate

Salary Range: Commensurate with Experience

Salary/Benefits: Benefits Package including Health, Dental, Vision, and 401K

Preferred Certification(s): CompTIA A+, CompTIA Network +, CompTIA Security +, Microsoft Certified Professional, Fortinet NSE 1-3 (4-8 a plus)

Required Experience: 2+ years work in the IT industry. Customer services/help desk experience a must.

Overview

As a growing MSP (Managed Services Provider), CCC Technologies is seeking a driven help desk engineer with a passion for technology and desire to learn, grow, and excel within a team.

Knowledge (not required but a plus)

• Basic abilities in Window Server & Client Operating Systems in production environments, to date.

• Basic understanding of Microsoft Exchange and Active Directory

• Workstation, Notebooks, Thin Clients

• Switches, Wireless Access Points (WAPs), printers, imaging devices

• Basic understanding of Virtualization, VMware, NAS, SAN

• Proficient in IT Managed Services concepts and technology, centralized management and monitoring. Experience with Remote Management and Monitoring (RMM) toolsets a plus but not required.(N-able, etc.)

• Proficient in virus, malware, and end-point security technologies

• Desire to work closely in a team environment with peers, coaches, and clients to elevate your business and technical acumen (thought exchange, peer-review, peer training, etc.)

• Ability to exchange constructive criticism with peers, coaches, and clients in a professional manner

• Strong drive to problem solve, including the ability to offer solutions when issues are discovered

• Desire to interact with clients to deliver oustanding, personalized support

 

Preferred Experience

• Hewlitt Packard (HP) Server, Switches, and Storage

• VMware

• Desktop, Laptop, Thin Client, Notebook, Tablet (MAC a plus!)

If you are interested in applying for this position please email your resume, salary requirements, and any questions to Human Resources.