Pasquesi Sheppard LLC has been a customer of CCC since the summer of 2014 when they replaced our entire network infrastructure. Since then CCC has replaced or upgraded other network supporting equipment and software. Some of those projects: installed WiFi access points throughout our two story building, deployed new anti-virus and anti-spam solution, upgraded our internet connection to Fiber, two-factor authentication for network access, played a major part in penetration, security and Microsoft licensing audits, desktop/laptop replacements, solved numerous mysteries, and many other projects.
The management, engineers, sales and administrative staff are a pleasure to work with. As the firm administrator in charge of all IT, both myself and our firm rely on CCC to keep us up and running. Our network runs smoothly and we have enjoyed virtually 100% uptime with the exception of maintenance windows. The engineers are easy and pleasant to work with – of course I have my favorites….. Everyone I have worked with is knowledgeable and are great at explaining technical issues making it easy to understand. We have a complex environment and over the years when we have had technical, hardware or software issues, CCC has been very responsive to our needs and rectifying any issues that arise.
My favorite part about working with CCC is the support and ease of working with the owners, management and engineers, and the uptime of our network environment.
Pasquesi Sheppard LLC