By David Grzeslo, ConvergeAssure® Engineer
Thinking about moving your voice solution to the cloud? You’re not alone. More businesses are dropping their traditional on-premise phone systems for hosted VoIP options than ever before, with no signs of slowing down. On-premise systems can carry an expensive up-front cost along with the costs of maintaining that hardware, PRIs, POTS lines, service contracts, etc. When you go hosted, you only pay for the features that you want. Along with all of the standard voice features that business demands, hosted VoIP also includes call recording, call center applications, and UC features such as email, chat, video, and fax. This is a very exciting opportunity for small and medium businesses that may not have had access to these features in the past.
As a lead implementation engineer with CCC Technologies, I’ve been working almost exclusively with our ConvergeConnect® hosted VoIP offering for the past 2 years. A typical implementation cycle is about 4 weeks from signing to installation, and comes with a dedicated lead engineer and project manager. CCC will work with you to make sure that all of your phone numbers are accounted for and that the end product is exactly what you were looking for. I’ve set up customers ranging from 4 users to 200 users; from re-using existing phones, purchasing new phones, and even some that opted for no desk phone by utilizing our Accession Communicator softphone that can be installed on PC, Mac, iPhone, and Android. No two installs are the same, and that’s a large part of why I enjoy doing what I do; customizing what we have to offer a solution that will better help you get things done.
You can find hosted VoIP solutions everywhere these days, which makes choosing the best one increasingly difficult. CCC Technologies is proud to showcase our offering, ConvergeConnect® and stack it up to any other in the industry. What sets us apart from our nationwide competitors is our service and response time. CCC Technologies was founded in 1984 on business communications and is a well established telecommunications and managed services company in the Chicagoland area. We ensure that our ConvergeConnect® customers get the same 5-star treatment as our ConvergeAssure® and ConvergeSecure® customers (just without the extra contract!)
Learn more about CCC’s exclusive ConvergeConnect® hosted VoIP solution for your business communications.