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CCC Technologies, Inc.
185 Hansen Ct., Suite 100
Wood Dale, IL 60191
877.282.9227
info@ccctechnologies.com


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Unified Communications

Unified Communications

 

UC Solutions for Large Enterprise UC Solutions for Small/Medium Enterprise

 

Drive Down Costs and Grow Revenue

Multi-channel self-service capabilities allow you to offer high-demand information via the Web, 3G video, or speech-access interface.

 

Offer More Convenient Ways To Do Business

Communicate with your customers by their chosen medium - voice, the Web, e-mail, or instant messaging - with built-in options for online collaboration with knowledgeable agents.

 

Gain Actionable Insights and Customer Intelligence

Reporting and analysis tools streamline management of business and customer service initiatives and easily integrate information from other sources - to give supervisors and management clear view of activity on all channels.

 

Create Unmatched Customer Experience

Intelligent routing tools ensure that each contact is delivered to the right place the first time using routing criteria specific to your business, making up-to-date information available to agents any time they need it.

 


 


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CCC Technologies, Inc.
185 Hansen Ct., Suite 100
Wood Dale, IL 60191
877.282.9227


info@ccctechnologies.com


CCC Technologies on TwitterCCC Technologies on LinkedIn

 

CCC Technologies Inc, Data Systems - Consultants & Designers, Elk Grove Village, IL


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