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All Rights Reserved. The CCC Technologies logo is a registered trademark of CCC Technologies, Inc.
Implementation Completion
Implementation Completion Date: July 2008
Client Industry: Legal
Solution Manufacturer(s): ESI
Hardware: ESI 100, IP Phones
Software: ESI Communications Server and ESI VIP
Application(s): Communication, Voicemail, VIP, and fax server
Number of Users: 9
Number of Locations: One location in Chicago, IL with IP Phones for remote work
Solution Benefits: The ESI 100 improves productivity for this client by having IP Phones offsite allowing remote workers access via the IP ACD feature. The system increases customer satisfaction with the use of better call routing.

 

 
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