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Managed IT Services

Managed IT Services

ConvergeSecure® Managed IT Services from CCC Technologies provides proactive monitoring, management, and maintenance services to help you gain a better return on your technology investments, free up resources to focus on more strategic projects, and maximize uptime of mission critical systems and applications.


General Devices
Document software and hardware changes Manage Workstations
Test backups with restores Manage Network Printers
Reports of work accomplished, work in progress, etc. Manage Other Network Devices
Servers Manage PDA's/Smartphones
Check print queues Networks
Monitor all server services, reboot when needed Check router logs
Keep service packs, patches, and hot fixes current Perform monitoring/capacity planning
Check event log and identify potential issues Monitor DSU/TSU, switches, hubs & Internet connectivity
Monitor hard drive free space Maintain office connectivity to Internet
Microsoft Exchange user/mailbox management Security
Monitor Active Directory replication, manages users/groups Check firewall logs
Monitor WINS replication Confirm antivirus definition auto updates have occurred
SQL server management Confirm antispyware updates have occurred
Run defrag and chkdsk on all drives Confirm that backup has been performed on a daily basis
Schedule off time server maintenance Create new directories, shares, groups, accounts
Install supported software upgrades Delete old accounts and manage account policies
Check backup logs File system management and permissions
Alert client of dangerous conditions Administer login restrictions, passwords, applications
Data restore (deleted/corrupted files, etc.) Set up and change security for users and applications
Clean and prune directory structure, keep efficient/active Monitor for unusual activity among users
Disaster Recovery Applications
Alert client of dangerous conditions Confirm that installed applications are functioning




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CCC Technologies, Inc.
185 Hansen Ct., Suite 100
Wood Dale, IL 60191

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CCC Technologies Inc, Data Systems - Consultants & Designers, Elk Grove Village, IL

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