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CCC Technologies has over 700 post-warranty support clients throughout North America, supporting 60,170 endpoints.
CCC Technologies ConvergeAssure™ Managed Services enables CCC to provide the predictive, comprehensive service coverage that customers need so they can focus on their core business. A portfolio of support services options combined with expert certified engineers, allow CCC to meet customers' needs. Communications systems are mission critical and are becoming more complex, making maintenance services more important than ever. Communication failures of any type can severely impact a customer's ability to deliver products to market quickly, as well as employee productivity and, most importantly profits. An outage of just a few hours can cause losses of thousands – if not millions of dollars – in productivity and sales, as well as a negative impact to the customer's reputation.
CCC people, processes, and technologies are hard at work for customers, remotely as well as on site when needed. The CCC Technologies ConvergeAssure™ agreement, which is available as a comprehensive service or a supplement to customer's in-house capability, can protect a customer's communication investment to help ensure continuous availability of Intelligent Communications. Customers need services that reduce the time they spend on issues, and providers who are flexible enough to complement their capabilities can produce a win-win outcome. |