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All Rights Reserved. The CCC Technologies logo is a registered trademark of CCC Technologies, Inc.

Implementation Completion
Implementation Completion Date: May 2008
Client Industry: Mechanical Contracting and Management
Solution Manufacturer(s): Avaya
Hardware: IP Office 500, MultiTech 4 port Faxfinder, UPAM, and UPS
Software: IP Office, Voicemail Pro, and Softconsole
Application(s): Telephony, Voice mail, and application faxing
Number of Users: 80
Number of Locations: Single location in Chicago, IL
Solution Benefits:

The customer is moving to a new building and taking advantage of the move to update to the most current technology. With the 5410 and 5420 digital phones and the IP Office 500 system poised to take advantage of IP telephony, the customer is well positioned for the future.

The company will be moving into one location in a phased approach and the IP Office will support the users on day one and be prepared to accept the load as the entire organization comes on to the network. The attendant softconsole provides the receptionist with the tools required to provide live answer to every incoming call without missing a beat.

 

 

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