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All Rights Reserved.
The CCC Technologies logo is a registered trademark of CCC Technologies, Inc. |
| Implementation Completion |
| Implementation Completion Date: |
October 2008 |
| Client Industry: |
Technology for Healthcare |
| Solution Manufacturer(s): |
TASKE |
| Hardware: |
Avaya Enablement Server |
| Software: |
TASKE |
| Application(s): |
Contact Center Reporting |
| Number of Users: |
25 |
| Number of Locations: |
2 Locations: Springfield, IL and Olympia, IL |
| Solution Benefits: |
The clients existing contact center reporting solution was at end of life and they were looking for a new solution that was easier to manage, manage remotely, used PC wallboards, and the ability to look at the total history of the call. For the same price as upgrading the end of life solution they were able to implement a brand new solution from TASKE. |
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