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All Rights Reserved.
The CCC Technologies logo is a registered trademark of CCC Technologies, Inc.
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| Implementation Completion |
| Implementation Completion Date: |
January 2008 |
| Client Industry: |
Manufacturing |
| Solution Manufacturer(s): |
ESI |
| Hardware: |
ESI 100, Engenius Wireless phones |
| Software: |
ESI Communications Server, ESI Presence, ESI VIP Professional |
| Application(s): |
Communication, Voicemail, Presence, Wireless |
| Number of Users: |
30 |
| Number of Locations: |
1 - Lincolnshire, IL |
| Solution Benefits: |
The client was looking for a system that would give them the opportunity to take advantage of unified communications on a smaller overall platform. Having a presence security feature that tied back into the system was very important. Addition features of ESI VIP Professional and ESI Presence include:
VIP Professional
- Manage your telephone calls
- Manage your voice mail
- Organize your contacts
- Log all your inbound and outbound calls
- Quickly program your ESI Feature Phone
- Enhanced, more informative user interface
- Secure text-messaging
- Auto-recording capability
- Compatibility with VIP PC Attendant Console, VIP ACD, and VIP Softphone
ESI Presence
ESI Presence Management is a hardware and software solution incorporating an innovative combination of RF scanning technology and ESI’s award-winning telephone systems. Now even small and medium-sized enterprises can reap the benefits of:
- Presence indication.
- ESI’s Personal Call Routing.
- Access control.
- Documented tracking of users’ work hours and attendance history.
ESI Presence Management is offered as a basic doorphone solution for addressing basic entry and exit applications, and as an advanced supervisory solution utilizing RFID technology to provide access control and personnel location. Optional ESI TimeLine™ PC software maximizes the value of this amazing product. |
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