Business Continuity/Disaster Recovery
You must have a plan to protect and restore critical communications. We will perform a risk analysis and recommend a continuity plan specific to your business objectives.

It is impossible to prevent all outages, but with a proactive documented recovery plan in place you can ensure minimum down time and losses.

Contact Center
The goal of any contact center is optimized customer interaction. We will analyze your current environment, identify concerns and recommend options based on your goals.

Whether your focus is faster answer speed, reduced abandonment, \more personal interaction, or all of the above, we can design and implement a solution that fits both your objectives and budget.

IP Telephony
From D-Marc to Desktop and beyond, let "The Convergence Company" design, implement and support your IP solution.

Converged communication is the key. You lower costs by moving all your communications – voice and data – to a single manageable network supporting your existing systems and software. Operating expenses are reduced, profitability increased and teamwork vastly improved.

You link people, products and customers in more efficient, more effective ways. Email, voice calls and voicemail, calendars and conferences all come together in one integrated system. The added flexibility and quicker response times translate into greater customer satisfaction.