Net Promoter Score (NPS®)
Current NPS: 79.14
Surveys Completed: 2565
See What You've Missed
July 9, 2014
Ask the Expert "Trunk Analyzer in Avaya Site Administrator," Welcome Brian Borucki and Gary Peeke, 700 Things Garry Knows about Avaya Part II, Avaya E100 SIP Phones, Mitel MiVoice Conference Phones, Fortinet FortiOS 5.2, and more
June 11, 2014
Ask the Expert "Configuring the 46xxsettings.txt file for Avaya IP Phones," Avaya Multichannel Proactive Customer Engagement, 5 Ways to Improve Productivity with Mitel Contact Center, ESI's new Cloud PBX, and new VMware Certified Recovery from Unitrends
May 14, 2014
Ask the Expert "Changing Admin Password on your Avaya IP Office 7 and Higher, WTA Conference 5/22, Situational Awareness Webinar 5/3, Avaya Evolutions 5/29, Avaya Lifecycle Update, Mitel UCaaS, and more
|Connect. Protect. Preserve.||Google+|
Today, convergence is creating a presence network that empowers your clients and associates to connect whenever, wherever, and however. It goes beyond integrating voice into your data network. Convergence adds email and chat to your call center; allows for instant, real-time conferencing, and collaboration; and saves money by utilizing existing investments with new technology to deliver results faster than ever before. CCC Technologies designs, implements, and supports application-rich presence networks and contact centers as an Avaya Gold Connect and Avaya SME Expert for businesses of all sizes nationwide.
Because the network has become embedded in every step of the business process, protecting and preserving it is more important than ever. As a CompTIA Security Trustmark accredited business, CCC Technologies has the expertise to help organizations determine their risk mitigation posture for both Unified Threat Management and Backup and Recovery. CCC Technologies also offers off-site secure backup vaulting for clients who need network recovery redundancy as part of their business continuity plan.
In addition to Unified Communications, Network Infrastructure, Unified Threat Management, and Backup and Recovery, CCC Technologies delivers a full suite of Managed Services for organizations of all sizes. Our certified engineers will work with your team - or as your team - to resolve issues, monitor performance, and maximize uptime.
"Avaya Special Applications - Green Features"
AKA "700 Things Garry knows about Avaya - Part II"
Presented by CCC Technologies' Sales and Design Specialist, Garry Reznic, March 13, 2014